{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasOverlayVisible":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","altStyle":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":false,"previousSlug":null,"lastSlugWithoutPopin":"","slug":"/contactos/marcar-manutencao.html","location":{"base":"/contactos/marcar-manutencao.html","queryParams":{}},"data":{"jcr:title":"Pedido de manutenção","title":"Agendar - revisão ou manutenção - Serviço Renault","redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/leadform/homepage","meta_description_seo":"Faça a sua marcação online para a revisão ou a manutenção do seu Renault num dos concessionários da rede Renault","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone","slice63v0":{"backUrl":"/contactos.html","title":"Agendar","sling:resourceType":"one/components/common/leadform/slice63v0"},"slice64v0":{"sling:resourceType":"one/components/common/leadform/slice64v0","textIsRich":"true","formStepper":{"seoText":"

Através deste formulário irá agendar a manutenção do seu veículo na sua oficina de eleição.

"}}},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/common/structure/content/layout2Zone","slice134v0":{"sling:resourceType":"one/components/common/leadform/slice134v0","formConfig":{"identification":{"showPopin":true,"search":"Indique a sua Matrícula ou Número VIN","isVisible":true,"intro":"Identifique facilmente o seu veículo","title":"O seu veículo","manually":"Introduzir os dados manualmente","vinOnly":false,"isMandatory":true,"changeSelectedVin":false,"brand":{"error":"Insira a marca do veículo","label":"Marca"},"model":{"error":"Insira o modelo do veículo","label":"Modelo"},"popIn":{"title":"Ajuda para encontrar o VIN/chassis do seu veículo","bodyCopy":"Encontrará o VIN/chassis do seu veículo no Documento Único."},"engine":{"error":"Insira o motor do veículo","label":"Motor"}},"searchVehicleBrand":{"isVisible":false,"error":"Insira a marca do veículo","label":"Marca","isMandatory":false},"searchVehicleModel":{"isVisible":false,"error":"Insira o modelo do veículo","label":"Modelo","isMandatory":false},"searchVehicleRegistrationNumber":{"isVisible":false,"error":"Insira a matrícula","label":"Matrícula","isMandatory":false},"searchVehicleMileage":{"isVisible":true,"error":"Insira a quilometragem","label":"Quilometragem (Ex: 20000) ","isMandatory":false}},"errors":{"vinRegistration":{"format":"Erro no formato VIN","unknown":"VIN desconhecido","missing":"Por favor introduza os seus dados e clique em ok\r\n"},"brand":{},"vehicleSelection":{"errorMessage":"Veículo não encontrado"}},"changeSelection":{}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone","slice168v0":{"sling:resourceType":"one/components/renault/nci/slice168v0"},"slice56vf_copy":{"sling:resourceType":"one/components/common/slice56vF","links":{"1":{"type":"link","openInNewTab":false},"2":{"url":"/politica-privacidade.html","text":"política de privacidade","type":"link","openInNewTab":false},"3":{"url":"/informacao-legal.html","text":"informações legais","type":"link","openInNewTab":false},"4":{"url":"/cookies.html","text":"cookies","type":"link","openInNewTab":false},"5":{"url":"/mapa-do-site.html","text":"mapa do site","type":"link","openInNewTab":false},"6":{"text":"gerir os cookies","type":"cookiesConsent","openInNewTab":false}}},"slice168v0_665335058":{"sling:resourceType":"one/components/renault/nci/slice168v0"}}},"modelParams":{"sling:resourceType":"one/components/dacia/vn/modelParams"},"leadFunnelParams":{"stepperInfo":{"steps":[{"title":"Pedido de manutenção","url":"/contactos/marcar-manutencao.html"},{"title":"A sua marcação","url":"/contactos/marcar-manutencao/servico.html"},{"title":"Disponibilidade","url":"/contactos/marcar-manutencao/disponibilidade.html"},{"title":"Concessionário","url":"/contactos/marcar-manutencao/concessionario.html"},{"title":"Detalhes","url":"/contactos/marcar-manutencao/detalhes.html"},{"title":"Confirmação","url":"/contactos/marcar-manutencao/confirmacao.html"}],"currentStepNumber":0,"currentVisualStep":0,"currentPage":0,"totalPage":1,"totalSteps":6,"firstStep":"/contactos/marcar-manutencao.html","nextStep":"/contactos/marcar-manutencao/servico.html"},"leadSubmissionError":"Ocorreu um erro. Tente novamente mais tarde","typeOfInterest":"APV","slotAppointmentError":"Período de tempo indisponível","formName":"ONE-BAS","formType":"Service request","leadSource":"INTERNET","sling:resourceType":"one/components/common/structure/leadFunnelParams","receipt":{"YourAppointment":"O seu agendamento","wishedOperation":"O seu desejo","dealerServices":"Os serviços do seu concessionário","yourCarLabel":"O seu veículo","YourAvailabilities":"A sua disponibilidade","vehicleOfInterest":"O seu veículo de interesse","yourEnergy":"A sua energia","selectedOffer":"A sua oferta","summaryLabel":"Resumo","yourDealerLabel":"O seu concessionário"},"isModelInRange":true},"offerParams":{"sling:resourceType":"one/components/dacia/vn/offerParams"},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"pt","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"tradeInParams":{"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/tradeInParams","textIsRich":"true","general":{"popinTitle":"Retoma de veículo"},"registration":{"registrationPlaceholder":"00-AA-00","registrationError":"Por favor insira a sua matrícula","registrationLabel":"Matrícula","title":"Estime o valor de retoma do seu veículo","mileageError":"Por favor insira a sua quilometragem","mileageLabel":"Quilometragem","introduction":"A sua matrícula permite obter rapidamente as características do seu veículo."},"myVehicle":{"versionSelectorFormat":"{brand} {version} {finition} - {fiscalPower} cv - {transmissionType}","evaluateMyVehicleLabel":"Calcular o valor de retoma","manufacturingLabel":"Data de produção:","selectVersionLabel":"Selecione a versão do seu veículo","noVersionErrorMessage":" "},"result":{"continueCTALabel":"Continuar a minha estimativa","editInformationCTALabel":"Modificar o meu veículo","vehicleQuotationlegalMentions":"legal","provisionalQuotationLabel":"Estimativa provisória","vehicleQuotationLabel":"Estimativa para o seu veículo"},"noQuotation":{}},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:bl773zt1luw","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"transverseParams":{"showVersionEngine":true,"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false,"finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"ver mensalidade"}},"professionalParams":{"isPro":false,"sling:resourceType":"one/components/structure/professionalParams"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"typesParams":{"sling:resourceType":"one/components/common/siteadmin/typesParams","items":{"1":{"name":"urban-cars","title":"Citadinos","models":{"1":{"modelId":"twingo-b07-ph2"},"2":{"modelId":"clio-bja-ph1"},"3":{"modelId":"megane-bfb-ph1"},"4":{"modelId":"twizy-m09e-ph1"},"5":{"modelId":"zoe-b10-ph2"}}},"7":{"name":"suvs","title":"SUVs","models":{"1":{"modelId":"captur-hjb-ph1"},"2":{"modelId":"kadjar-hfe-ph2"},"3":{"modelId":"koleos-hzg-ph2"}}},"11":{"name":"familiar","title":"Familiar","models":{"1":{"modelId":"clio-estate-k98-ph2"},"2":{"modelId":"megane-estate-kfb-ph1"},"3":{"modelId":"scenic-jfa-ph1"},"4":{"modelId":"talisman-lfd-ph1"},"5":{"modelId":"talisman-estate-kfd-ph1"},"6":{"modelId":"koleos-hzg-ph2"},"7":{"modelId":"espace-jfc-ph1"},"8":{"modelId":"kangoo-k61-ph2"},"9":{"modelId":"trafic-passageiros"},"10":{"modelId":"kangoo-kfk-ph1"}}},"22":{"name":"premium","title":"Premium","models":{"1":{"modelId":"talisman-lfd-ph1"},"2":{"modelId":"talisman-estate-kfd-ph1"},"3":{"modelId":"koleos-hzg-ph2"},"4":{"modelId":"espace-jfc-ph1"}}}}},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams","ecologicalPriceType":"BONMAL"},"ccParameters":{"legal":"https://www.renault.pt/cookies.html","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams"},"validation":{"contactFormPersonalId":"^.*$","zipCode":"^\\d{4}(-\\d{3,4})?$"},"receipt":{"yourOrderLabel":"o seu pedido","asapLabel":"assim que possível ","eWaste":"cotação online","wishedOperation":"Operação desejada","yourAvailabilities":"a sua disponiblidade","dealerServices":"serviços","yourCarLabel":"o seu veículo","yourAppointment":"a sua marcação","laborCost":"valor","vehicleOfInterest":"o veículo em que tem interesse","selectedOffer":"a oferta selecionada","summaryLabel":"Resumo","payDealerLabel":"total","yourDealerLabel":"o seu concessionário","offer":{"details":"detalhe da oferta"}},"enginesTypes":{"1":{"label":"Elétrico"},"2":{"label":"Diesel"},"3":{"label":"GPL"},"4":{"label":"Gasolina"},"5":{"label":"Híbrido Gasolina"}}},"consumptionEfficiencyGraph":{"efficiencyIntro":"Saiba mais sobre as performances energéticas do seu motor.","efficiencyTitle":"Performance energética","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"Classe energética","textIsRich":"true","displayEfficiencyGraph":true},"customization":{"sling:resourceType":"one/components/structure/adminpage/site/customization"},"tyreLabelling":{"frontTyresLabel":"Pneus dianteiros","rearTyresLabel":"Pneus traseiros","tooltipTitle":"Rotulagem energética dos pneus","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Aqui pode aceder às etiquetas dos pneus compatíveis com a sua configuração.

Cada etiqueta tem um QR code que pode digitalizar com a câmara do seu smartphone. Assim poderá aceder à ficha de informação detalhada do produto do pneu correspondente, directamente no website da União Europeia.

Devido às especificidades de produção do nosso veículo, poderão ser exibidas múltiplas etiquetas.Contacte o seu concessionário ou vá a https://www.renault.pt/regulamento-europeu.html para obter mais informações sobre as novas regulamentações europeias.

"},"vinTooltip":{"alt":" VIN","show":true,"image":{"small":"https://cdn.group.renault.com/ren/master/renault-connect---easy-connect/VIN-code-placement.jpg.ximg.small.jpg/8962d8d2c9.jpg","fpo":"data:image/jpeg;base64,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"},"title":" Onde posso encontrar o número do meu chassis?","sling:resourceType":"one/components/structure/adminpage/site/vinTooltip","understandCtaLabel":"Compreendo","bodyCopy":" Onde posso encontrar o número do meu chassis?"},"authenticationParams":{"link":"https://myr.renault.pt/inicio.html","text1":"Tem uma conta My Renault?","text2":"Poupe tempo, faça o log in no My Renault","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"createAccountLabel":"Criar uma conta","title":"login no My Renault ","alreadyAccountLabel":"Já tenho conta My Renault ","introduction":"

"}},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"pt-pt","rootPath":"https://easyconnectstore.renault.no/content/renault/pt/pt.html"},"2":{"language":"pt-br","rootPath":"https://easyconnectstore.renault.no/content/renault/br/pt_br.html"}},"sitelangs":{}},"siteParams":{"language":"pt","countryName":"Portugal","brand":"renault","country":"pt","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"pt-PT","rtl":false,"country3":"PRT","product":"RENAULT"},"analyticsParams":{"disableDTM":true,"gtmContainerId":"GTM-KL36Q2B","googleAccount":"UA-23042513-1","gtmConsentContainerId":"GTM-MJQBHV7","adobeAccount":" ","gtmOptimizeContainerId":"GTM-5JMJD5T","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"b7c68959-25a0-46b4-aebb-975d1e24f522","enableConsentMode":true,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false}},"gigyaParams":{"enabled":true,"apiKey":"3__afxovspi2-Ip1E5kNsAgc4_35lpLAKCF6bq4_xXj2I2bFPjIWxAOAQJlIkreKTD","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.renault.pt/contactos/marcar-manutencao.html"},{"rel":"alternate","hreflang":"pt-pt","href":"https://www.renault.pt/contactos/marcar-manutencao.html"}],"meta":[{"name":"description","content":"Faça a sua marcação online para a revisão ou a manutenção do seu Renault num dos concessionários da rede Renault"},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"after-sales","mboxActivated":"no","pageName":"book-a-service","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"lead_apv","formType":"service_request","formName":"ONE-BAS","formStepNumber":"0","formStepName":"Pedido de manutenção"},"authentication":{},"liveChat":{"activateProductPlans":true,"activateConfigurator":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":false,"activateHomepage":true},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Página inicial","url":"https://www.renault.pt/"},{"title":"Contacto","url":"https://www.renault.pt/contactos.html"},{"title":"Pedido de manutenção","url":"https://www.renault.pt/contactos/marcar-manutencao.html"}]}},"slingList":["one/components/common/structure/leadform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/leadform/slice63v0","one/components/common/leadform/slice64v0","one/components/common/structure/content/verticalContentZone","one/components/common/structure/content/layout2Zone","one/components/common/leadform/slice134v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/renault/nci/slice168v0","one/components/common/slice56vF","one/components/dacia/vn/modelParams","one/components/common/structure/leadFunnelParams","one/components/dacia/vn/offerParams","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/tradeInParams","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/transverseParams","one/components/structure/professionalParams","one/components/page/featureFlipping","one/components/common/siteadmin/typesParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/cookieConsent","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/customization","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/vinTooltip","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/structure/livechat","one/components/base/breadcrumb"],"countPage":2,"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false},"dealerLocator":{"localities":null,"dealers":null,"searching":false,"autocompleting":false,"error":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":[],"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"simulationParams":{}},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","servicesActivated":[],"onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"currentVehicle":null,"error":null},"finance":{"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}